OUR PROCESS
Attention to detail, a keen eye for aesthetics, and a deep understanding of technical requirements.
At Spotlight Joinery, our team of experts has a deep understanding of the technical requirements and international trends necessary for designing and manufacturing high-end kitchens and classic living spaces. With our rigorous process, we consistently exceed our clients’ expectations. We are one of Cape Town’s top kitchen and cupboard manufacturers with a successful track record of executing projects throughout Africa. Our seamless export and installation process ensures exceptional results and client satisfaction every step of the way.
1. Initial Engagement
One of our client experience consultants will schedule a call to understand your project scope and requirements before we schedule a brief meeting.
2. Brief Meeting
Meet with our design team at our Cape Town showroom or virtually for international clients. We’ll explore your vision, discuss your budget and lifestyle needs, and showcase our capabilities.
• Duration: 1-2 hours
• Location: Showroom or online
• Outcome: Initial vision alignment
3. Design Development
We translate your brief into an intial design concept, incorporating trends, materials and technical requirements.
4. Presentation
Experience your space before we build it.
We’ll present:
- Virtual walkthroughs of your design
- Material and hardware samples
- Technical Specifications
- Installation timeline
5. Client Appointment
Upon appointment and payment of the initiation fee, we confirm project programmes and complete a site analysis.
6. Final Measure
We ensure perfect execution through:
- On-site technical assessment
- Coordination with other trades
(electrical, plumbing, gas) - Final construction drawings
- Production schedule confirmation
7. Manufacture
Your project moves into our workshop under strict quality control:
- Regular progress updates
- Quality checks at each stage
- Site readiness assessment
- Transport logistics coordination
8. Installation
Our expert team brings your vision to life:
Professional installation team
Regular progress updates
Continuous quality monitoring
Minimal disruption to your space
9. Quality Assurance
A thorough three-step review process ensures every detail meets our exacting standards:
- Comprehensive functionality testing
- Aesthetic inspection
- Installation verification
10. Client Handover
We ensure you’re completely comfortable with your new space:
• Personal walkthrough
• Care and maintenance guidance
• Hardware and appliance orientation
1. Initial Engagement
One of our client experience consultants will schedule a call to understand your project scope and requirements before we schedule a brief meeting.
2. Brief Meeting
Meet with our design team at our Cape Town showroom or virtually for international clients. We’ll explore your vision, discuss your budget and lifestyle needs, and showcase our capabilities.
• Duration: 1-2 hours
• Location: Showroom or online
• Outcome: Initial vision alignment
3. Design Development
We translate your brief into an intial design concept, incorporating trends, materials and technical requirements.
6. Final Measure
We ensure perfect execution through:
- On-site technical assessment
- Coordination with other trades
(electrical, plumbing, gas) - Final construction drawings
- Production schedule confirmation
5. Client Appointment
Upon appointment and payment of the initiation fee, we confirm project programmes and complete a site analysis.
4. Presentation
Experience your space before we build it.
We’ll present:
- Virtual walkthroughs of your design
- Material and hardware samples
- Technical Specifications
- Installation timeline
7. Manufacture
Your project moves into our workshop under strict quality control:
- Regular progress updates
- Quality checks at each stage
- Site readiness assessment
- Transport logistics coordination
8. Installation
Our expert team brings your vision to life:
- Professional installation team
- Regular progress updates
- Continuous quality monitoring
- Minimal disruption to your space
9. Quality Assurance
A thorough three-step review process ensures every detail meets our exacting standards:
- Comprehensive functionality testing
- Aesthetic inspection
- Installation verification
10. Client Handover
We ensure you’re completely comfortable with your new space:
• Personal walkthrough
• Care and maintenance guidance
• Hardware and appliance orientation
